General upload instructions

Before you upload your design to our system for printing, please read the following instructions to ensure a great result.

• We only accepts JPG, TIFF and EPS files for upload. Word and Publisher files should be submitted here for conversion. For other applications please see our specific instructions (right).
  
  
• The colour mode of submitted files must be CMYK. If your files are submitted using any other colour standard, such as RGB or Pantone, they will be converted to CMYK. Conversion from one colour standard to another may cause colours to shift.
  
  
• Resolution must be at least 300 dots per inch (DPI) at the final output size. Do not try to change from a low resolution to a higher one by increasing the DPI in your imaging program, you will need to create the file at the correct resolution initially. A low resolution image may look OK on your screen but will not print well.
  
  
• All business card files should measure 91 mm x 61 mm (241 pt x 156 pt) landscape (which includes additional space for bleeds and trimming).
  
  
• All A6 postcard files should measure 151.5 mm x 108 mm (429.5 pt x 306.2 pt) landscape (which includes additional space for bleeds and trimming).
  
  
• Bleeds: Any time an image or colour is printed to the edge of a page, it must extend beyond the final dimensions of your job to allow for cutting.
  
  
• For business card files bleed must be exactly 3 mm.
  
  
• For A6 postcard files bleed must be exactly 1.5 mm (4.2 pt).
  
  
• Safety Margin: Text or artwork you wish to preserve must be at least 3mm (8.5pt) inside of the final dimension of your design.
  
  
• Printing with borders: When using a border in your artwork, it is essential that your design use at least 6mm (17pt) of white space from your border to the cut line to maintain a symmetric appearance.
  
  
• Rich Black: When you want an area of solid black within a document, 100% black (K) will not result in a solid; saturated black. Instead, use Rich Black, as represented by C:50% / M:40% / Y:40% / K:100%.
  
  
• Outlined Fonts: When submitting EPS files to us, you must convert your fonts to outlines. Outlining eliminates the need to send fonts along your files, while maintaining a nice, crisp typeface.
  
  
• Minimum Line Thickness: If you are using a line border, be sure to make the line at least .25 pt. thick to assure that it prints correctly.